Wholesaler Policy

Buyer ratings and future supply to the buyer remain unaffected in case of returns arising because of the following reasons:

Aksclothings.com is a B2B wholesale platform and meant for business buyers only. We do not prefer any end users purchasing from our platform. All aforementioned facility. like exchange/ returns/refunds are strictly for business buyers only.

To return an item ordered:

Alternatively, the Customer can send the goods from any other reliable courier that will deliver to the Aksclothings.com office at the customer (sender)'s expense.

Our customer service representative will send the customer an e-mail or will inform them on phone explaining the complete return process, and the estimated date on which the return items will be picked up.

The courier representative will require the following return documentation, which includes:

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for unexplained reasons. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our accounts and fraud avoidance department. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after the payment has been charged for, the said amount will be reversed to your bank account/credit card/debit card etc. In the event of a non-delivery, on account of a mistake made by the customer, i.e., wrong name or shipping address, any extra costs towards re-delivery shall be claimed from the customer by Aksclothings.com. Any orders placed for delivery to non-serviceable areas, our Logistics partners will attract additional charges over and above those appearing in normal shipping. Delivery will be attempted on the best effort basis. The customer can cancel the Order if it has not been shipped by Aksclothings.com already.